Customer and neighbourhood services( resit) report on CUSTOMER Essay

Customer and neighbourhood services( resit) report on CUSTOMER INVOLVEMENT STRATEGY WITHIN THE oeuvre - Essay ExampleThis is because the response time has greatly decreased. The organizations now cannot wait to see if their products show compulsive response in terms of profit. The consumers ar informed now like never before. The globalization has make wonders to the commercial world and the boom in internet has annexd the reach of the customers. The products and services are unspoiled within the few clicks of the computer mouse.The contender is another important factor which determines the modern business environment. This competition is a byproduct of diversity. The increase alternatives available to consumers force organizations to continuously evolve and strive for excellence. The present date of reference has thus high regards for the customization of the product and services. This is a result of third twine civilization. In second wave the emphasis was placed on standar dization of products.The increase in customization automatically places customers as the key drivers to success. then every possible measure is taken to satisfy the needs of the customers. Be it private or the public, two the types of the companies view customer satisfaction as one of the prime objectives. As the customers are the key drivers that suffice organizations make their finales, the organizations are taking every possible measure to satisfy them in order to increase their market reach. For the purpose, many of the organizations are also involving the consumers and the customers in the decision making process. The marketing and management strategies are therefore formed with the customer at the core. Therefore practical involvement of the customer in decision making process is the key to success. Organizations find different methods to involve customers in the decision making process. large-scale FMCG (Fast moving consumer goods) organizations rely on surveys and custo mer feedbacks. Smaller organizations such as housing societies etc can flat communicate with customers and developed